How could develop
Emotional Intelligence at work?
Emotional Intelligence (EI) or emotional quotient (EQ) is a set of skills that help us better perceive, understand and manage emotions in ourselves and in others. Collectively they help us make intelligent responses to, and use of, emotions. These skills are as important as your intellect (IQ) in determining success in work and in life. Everyone, no matter what job function, has interactions with other people. Your capacity to understand your emotions, to be aware of them and how they impact the way you behave and relate to others, will improve your ‘people‘ skills and help you ultimately be more satisfied and successful.
Who wouldn’t want a higher level of emotional intelligence? Studies have shown that high levels of emotional intelligence boost career success, mental health, relationship satisfaction, humour, and happiness. Higher levels of Emotionally Intelligent Workplace Behaviour is also the best antidote to work stress and building your personal resilience. Learn how you can improve your emotional intelligence and how best to go about it.
Applied Emotional Intelligence – The Difference It Makes
In the workplace, emotional intelligence underlies our self-awareness, empathy, leadership and
resilience. In our world of ‘do more with less’, where continuous change is the norm and effective collaboration is essential, these skills are fundamental to our success. People who have been through our programs feel better at work, facilitate more productive work environments, and better lead and engage people.
The Genos Emotional Intelligence Model
The Genos model shown below comprises a set of emotionally intelligent workplace behaviour competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable. The six emotionally intelligent competencies of the Genos model capture the skills and behaviours that manifest from emotional intelligence abilities.
The Genos Model of Emotional Intelligence, including the six core skills is as follows:



I encourage you to contact me in order to establish a meeting or to find out more about Genos Emotional Intelligence evaluation tools for Leaders and workplace
and how I work individually, in groups or teams to increase EQ, resilience, mindfulness, engagement, and reduce stress, conflicts